The embarrassment painted across their face is always the same. Utter confusion mixed with shame.
“What is the password for your [insert any account name here]?”, I ask.
“Ummm. Geez, give me a second. I’ve got it written down somewhere. Try [insert obvious reference]123!. No? Let’s try [insert obvious reference]1234!. No? Hmm. Did you capitalize the first letter?”
At this point my initial sympathy is devolving into 5 p.m. road rage.
Since troubleshooting WordStar 2000 on MS-DOS for my dad, I’ve been helping people with their myriad tech issues. Generally – and genuinely – I enjoy teaching people about tech. But on the subject of password management, my patience has run dry.
Until every device and every account can validate your biometric print, account passwords are a real, albeit inconvenient, necessity of our digital life. Yet, most people’s method of password management is tantamount to home security in the form of locking your doors, putting on a blindfold, and throwing your keys in the yard.
And, the irony. Oh, the irony. All these digital accounts seemingly managed either in the form of pen and paper or – and in my opinion, infinitely worse – stored in your brain. Luckily for you, tech has a solution. A smart, free, easy solution that will change your life – and save you from dreaded password confusion humiliation.
It’s called LastPass.
Tell me more. Some pics would be nice, too.