Many can recall seeing their
first television ad that featured a company’s website information.
Interestingly many business professionals poked fun at the new gimmick, the
Internet. The technology was destined to fail according to the experts. Much to
their embarrassment, in short time, this “gimmick” developed into a
multi-billion dollar industry that has overtaken most brick and mortar
businesses.
Broadband internet has allowed
tech-savvy business owners to capitalize on emerging technologies, such as
YouTube, streaming video, high-resolution photography, and even remote viewing,
in order to develop a personal sales presence in a virtual world. Companies are
learning that by making the online experience as personable as possible, they
can reap many of the benefits of the face-to-face encounter while still
maintaining their online commerce strategies.
Early traditional Internet
technology allowed companies to develop simple, static webpages with a few
simple graphics. Although informative the sites were rarely interactive and
failed to provide a true commerce experience. Current broadband technology
has wiped out the old way of doing business online and replaced it with a
dynamic, interactive experience. TV broadcasters now allow users to watch many
television shows online in case they missed their favorite show and in the
process capitalize on advertising revenue with ads placed throughout the
recordings. You can now view automobiles online from every angle and even
experience an online test drive. And if that is not enough to get attention,
there is the ability to customize the looks, see the delivery date, compare
prices, and at times even purchase the vehicle online, and you have an
experience that puts the salesperson inside the house 24 hours a day, seven
days of the week. Top that off with the ability to schedule an appointment for
service and you have a full-circle experience that is only possible through
broadband technology.
For many businesses, broadband
e-commerce is no longer simply a matter of a maybe. It is a requirement in
order to remain viable in a business environment that is quickly moving away
from the local store and to the Internet as a first, and often only, place of
doing business.
While many traditional business
have a simple website with a phone number for more information, today’s
e-commerce success stories are integrating online scheduling, webinar
presentations of products, blogging, podcasts, and even online representatives
who can answer questions normally requiring a phone call or office visit. These
success-proven strategies require the high speed and reliability that can only
be achieved through broadband technology.
A typical business person’s
experience may go something like this: A local hardware store desires to
increase its revenue potential. One way of doing this is by reaching more
potential customers. The owner has decided to develop an online store presence
where the store's items can be marketed and sold outside its traditional sphere
of clients. During the research process, the owner learns that by providing
quality blogging, they will increase their site traffic as individuals will
come to their site to learn tips and tricks for common repair and remodeling
issues. Even more encouraging is the ability to use recorded videos to show
common repairs, such as how to replace a lock on a door.
The owner will need the quality
and reliability of a strong broadband connection. Once this has been established, the fun
begins, as the owner can set up their site, online store, and blog either
through a professional service or often through the use of software available
on the Internet. As the owner builds up their blogging presence and YouTube
presence, traffic increases and with that the ability to sell their
products. |